Supply Lens automates the complete Ocado document cycle. Purchase orders in, acknowledgements, despatch advices and invoices out, with Ocado location structure and fulfilment compliance handled from day one.
Despite Ocado's reputation as a technology business, its supplier trading runs on the same standard formats and message types as traditional grocery retailers. What makes Ocado distinct for suppliers is its Customer Fulfilment Centre model: all stock is received centrally, fulfilment timings are tightly managed, and compliance requirements around booking-in windows and delivery accuracy are enforced closely.
Ocado use the same standard message types as other large grocers, routed through a managed network. No proprietary API or additional technical layer is required, and Supply Lens holds the same connection used for other major UK grocery retailers. The pattern is well established.
All Ocado CFC codes and GLNs are pre-loaded in Supply Lens. Location cross-referencing is triggered automatically during the order workflow. despatch advice documents route to the correct Customer Fulfilment Centre without any setup from you.
Ocado manages inbound deliveries to its CFCs through a booking-in system. The despatch advice must be transmitted before the delivery slot. Late ASNs cause goods-in delays and compliance flags. Supply Lens fires the despatch advice on despatch confirmation, within the required window.
Your products are imported into Supply Lens once. The workflow then resolves Ocado EANs to your internal item codes on every order. Multipacks, case/unit variants, and promotional configurations are all handled automatically.
Ocado validates invoices against cost prices and shipped quantities. Price and quantity discrepancies trigger a payment hold or deduction. Supply Lens validates invoice values against the originating PO before every invoice is transmitted, flagging issues before they reach Ocado's finance team.
Supply Lens automates the complete Ocado document process, removing the need for manual document creation, rekeying or intervention. This helps suppliers process every document accurately, efficiently and within Ocado’s required compliance timescales.
Supply Lens holds Ocado's CFC GLN structure and compliance rules so you don't have to. Your team provides credentials, product mappings and confirms fulfilment centre routing. Everything else is handled at the Supply Lens layer.
Your Ocado supplier number, GS1 GLN and network credentials are captured and configured as the inbound and outbound channel.
Your products are imported into Supply Lens. The workflow handles Ocado EAN to item code cross-referencing automatically, including multipacks, promotional configurations and case or unit variants.
All Ocado CFC codes and GLNs are pre-loaded. The workflow resolves the correct fulfilment centre on every incoming order, with no routing setup required from you.
Your ERP or IMS is connected and invoice pre-validation enabled. Orders flow end to end, with the purchase order in and the despatch advice and invoice out, inside Ocado's compliance windows.
Ocado's fulfilment centre model means inbound compliance is tracked closely, covering despatch advice timing, pallet label accuracy and delivery slot adherence. Supply Lens handles the scenarios that typically generate compliance flags.
Ocado's CFC goods-in process relies on the despatch advice being received before the delivery. Supply Lens sends the despatch advice as soon as despatch is confirmed in your ERP, rather than when someone remembers to send it, which helps keep it inside the window.
Ocado's automated goods-in systems match physical SSCC labels against the despatch advice electronically. Supply Lens generates the pallet label references as part of the despatch advice, and your label print run uses the same reference, so the record Ocado receive and the labels on the pallets come from one source.
Ocado's supplier-facing trading uses the same formats and integration pattern as traditional grocery retailers. The technology Ocado is known for applies to its fulfilment operations rather than its supplier trading documents, and Supply Lens handles it as a standard pairing.
Unrecognised EANs go to an exception queue immediately. The purchase order is held, your team is notified with the full order context, the mapping is added and the order is re-triggered. Nothing is dropped silently, and the window is tracked from when the mapping is completed rather than when the order arrived.
Ocado onboarding involves their supplier trading team, network credentials and your product and fulfilment centre routing data. Supply Lens manages the connection and configuration. You provide the inputs.
Onboarding includes additional steps for network routing confirmation and live testing before go-live.
Supply Lens routes Ocado purchase orders directly into Unleashed, Enterpryze or other connected ERPs, with the correct item codes, document series and fulfilment centre GLN mapping for each.
Network connection already in place. We handle the Ocado-specific setup from day one: fulfilment centre GLN routing, pallet label configuration, despatch advice timing and invoice pre-validation.