Code List 13: Reason For Credit Code

Used in data element CRRE. Appears in CREDIT message, segment CLD, element CRRE..

Code	Meaning
`01`	Excess quantity ordered
`02`	Order duplicated
`03`	Product ordered in error
`04`	Product not approved
`05`	Substitute product not accepted
`06`	Delivery instruction error
`07`	Delivery address error
`08`	Damage in transit
`09`	Loss in transit
`10`	Delivery refused - appointment
`11`	Delivery refused - late
`12`	Delivery refused - other reasons
`13`	Split order deliveries not accepted
`14`	Promotional discount error
`15`	Settlement discount error
`16`	Trade discount error
`17`	Trade price error
`18`	VAT rate error
`19`	Extension error
`20`	Damage on premises
`21`	Out of date
`22`	Surplus to requirements
`23`	Sale or return
`24`	Superseded product
`25`	Deteriorated product
`26`	Advertising allowance
`27`	Promotion allowance
`28`	Rebate
`29`	Retrospective discount
`30`	Coupon redemption
`31`	Returnable containers
`32`	Goods used for demonstrations
`33`	Free goods charged in error
`34`	Agreed settlement
`35`	Equipment rental
`36`	Concession
`37`	Third party delivery
`38`	Short delivery
`39`	Incorrect product delivered
`40`	Non delivery
`41`	Wrong account 42 - Order Cancelled
`43`	Carriage charge error
`44`	Defective Product (in manufacture rendering product unfit for sale and/or use)
`45`	Wrong or defective service (defect in service, customisation, modification of a product) Codes 36 and 37 were also allocated as "Faulty Goods" and "Dead on Arrival" respectively but were duplicated in error. Users should use the related codes 44 and 45 instead.

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